Howdy all, we are halfway through #MSFlowVember so I thought it would be a good time to do an update. But first, an important...

#MSFlowVember Challenge Howdy! I just presented at D365 Focus in Brussels on Workflows Vs Flow, how and when to extend your D365CE...

If you read my blog or if we have met, I've probably told you about my love of Word Templates. I think they are brilliant and I’ve...

Emails! People write emails every day. In 2019, it’s estimated 293 Billion emails will be sent and only 45% of that will be spam. Email...

The Business Card Scanner is a new, highly requested feature, coming to Dynamics 365 Customer engagement from October 2019. The Business...

One of the most requested features for D365CE has been to be able to customise dialogs to close Opportunities and Cases. It was announced...

Back in the olden days (pre 2015 I think), you used to have the ability to qualify a lead and choose the record that would be created....

Quick Tips - a succinct post which handles a specific tip or topic; not requiring too much explanation or guidance. One of my favourite...

Business Process Flows are a great tool for businesses to help users. They can guide users through a process, collecting information and...

It’s been 1 year since I started this blog (technically it was the 1st June so i'm a little early) so I thought i’d crack out some...